Shipping policy
SHIPPING COSTS
INDAGATIO ships to the following countries: Austria, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and USA.
INDAGATIO charges €5.00 shipping per order for Portugal, €10.00 shipping per order for European countries in Zone 2, €15.00 shipping per order for European countries in Zone 3, €30.00 for European countries in Zone 4.
-- We're currently not shipping to the USA and Canada. New customs fees made it unfeasible for us. Thanks for understanding. --
Zone 2 includes: Austria, Belgium, Spain, Czechia, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Slovakia, Slovenia, and Spain.
Zone 3 includes: Denmark, Estonia, Finland, Latvia, Malta, Monaco, Poland, Sweden.
Zone 4 includes: Bulgaria, Croatia, Luxembourg, Romania, United Kingdom and Norway.
For bulky items, such as the picnic basket, the shipping cost may vary due to volumetric weight. The final price will be calculated at checkout.
Please note that for countries with customs regulations, items may be subject to customs taxes and fees, which are the recipient's responsibility. INDAGATIO will make every effort to ensure that the order is shipped as quickly as possible, but you should consider the provisions of the destination country for the import of requested items, as INDAGATIO is not responsible for this. The effects of strikes, warfare, or other circumstances beyond its control are not attributable to INDAGATIO.
DELIVERY OF THE ORDER
Once the SHIPPING CONFIRMATION has been sent, the product will be delivered to the address indicated by the user at the time of the order, within approximately six (6) working days after leaving INDAGATIO’s warehouse. INDAGATIO assumes no responsibility if the product delivery is not made due to false, inaccurate, or incomplete data provided by the User or if delivery cannot be made due to reasons beyond the control of the carrier, such as the absence of the User at the time of delivery or the retention of the product in customs. In case of doubt, the User should always contact INDAGATIO at info@indagatiostore.com to receive more details and instructions.