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Get your presents in time for Christmas! Do your order by December 18th 🎄 Returns and exchanges with an extended period until January 31st.

Returns and Exchanges

Our returns and exchanges are simple and free.
We only ask you to treat our products with respect until you change or return them.

Fill out the form below and if you have any questions, feel free to email us at: info@indagatiostore.com or chat with us!

Returns

Suppose you are not fully satisfied with our products. In that case, we are happy to offer you a full refund (shipping costs are not included) on all orders within 14 days, as long as the products were not used and are in their original condition. 

We reserve the right to refuse returns if these conditions are not met.

To return an item, please fill out the form above and tell us your order number and what items you want to return.

We will get back to you with all the necessary instructions.

EXCHANGES

If you are not fully satisfied with our products, we are happy to exchange your articles, without any cost in all orders within 14 days, as long as the products were not used and are in their original conditions.

We reserve the right to refuse exchanges if these conditions are not met.

To exchange an item please fill out the form above with your order number and what items you want to exchange and the desired new size or article.

We will get back to you with all the necessary instructions.

Returns & Exchanges - U.S.A

In the case of exchanges or returns from the U.S.A, it is the customer's responsibility to ship the items for exchange or return. The load must be done through a carrier or courier service with a tracking number to be traceable. There is no cost associated with sending the new items for which the customer wanted to exchange it.

Indagatio is not responsible for the loss of orders. The shipping is the full responsibility of the carrier, post office, or distribution service chosen by the customer. You should only send your order after contacting us by email at info@indagatiostore.com and waiting for our instructions.

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